How We Do It

Solving the most difficult IT challenges
for the most demanding clients

Our Secret To Success

OSG has 25 years of history solving some of the hardest technical challenges with some of the most demanding companies in the world. Every engagement includes one or more enterprise or solutions architect with the real life technical skills and leadership experience to successfully lead some of the most complex IT projects in the world. Most OSG projects fall into one of three categories: a Jump Start Project, a Mission Impossible Project or an End-To-End Project. (See a description of each below.)

When a project is in trouble, a key system is breaking down or a critical application has failed, IT leaders call us. We’re accustomed to working under severe deadline pressure in highly visible and volatile situations to achieve rapid results with lasting benefits. Click Capabilities to see how OSG can help your company.

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Engagement Overview

Click each tab below to see the
high-level view of how we can help your company
within each of these three project categories.

Jump Start Project

A Jump Start Project is usually a situation where OSG is being brought in after a project has gone terribly wrong. One example of this happens when a Fortune 500 company chooses a low bid, offshore software development company to create a massive ERP or eCommerce system. The results are often poorly documented software that only works under the most ideal conditions. As soon as a new feature or requirement is added it breaks. For some companies this type of situation is nothing less than a disaster.

Engagement Step 1 - One or two our top people will fly in to meet with your top technical people to assess your situation. We will assess what the challenges are and we will develop a very specific plan to jump start the project. This is a short-term plan and will include new resources who have the skills and experience to bring a resolution to the current problem as quickly as possible.

Engagement Step 2 - Once this plan is approved we will bring in a select group of OSG contractors who are literally the best of the best in multiple technologies and leadership skills. This select group will work side by side with you teams to dig in to the particular issue that is causing the immediate difficulty. Unlike other firms that require that their firm start over again on each phase of the project. OSG customizes its engagement to solve only the issues needed and gets to work right away.

Engagement Step 3 - After a software triage has stabilized the situation, OSG puts together a longer-term plan to fix the underlying issues that led to the situation in the first place. Often this involves mentoring a cultural shift from silos to a more functional DevOps environment. This new agile based work structure fosters all software development teams to work together with IT and Quality to insure success.


Mission Impossible Project

A Mission Impossible Project is exactly what it sounds like. It’s a project that for whatever reason is impossible for the organization to complete successfully with its current resources including the resources of its largest consulting vendors. Usually these huge projects are well underway before the realization is clear that it’s never going to happen in the time frame that is required…not even close.

Engagement Step 1 - We will bring in a select group of OSG contractors who are literally the best of the best in multiple technologies and leadership skills. This select group will work side by side with you teams to dig in to every single aspect of the project and identify resource, skills and or leadership gaps.

Engagement Step 2 - After very careful review of the project, a realistic long-term plan is created outlining the current deficiencies and the solutions recommended. Unlike other firms that require that their firm start over again on each phase of the project. OSG customizes its engagement to solve only the issues needed. A new time-line is put in place and any new resources that are needed will be brought in.

Engagement Step 3 - Mission impossible projects all share two elements that OSG will address. The first is the corporate culture of silos vs a functional Agile/DevOps environment. OSG has years of experience mentoring this cultural shift which fosters all software development teams to work together with IT and Quality to insure success. The second element that OSG will address is the sheer impossibility for anyone within the organization to manage all the different development teams and vendors required to pull off these projects. Solving these two issues requires years of leadership experience plus multiple technology expertise. Our enterprise and solutions architects are able to manage the end-to-end solution while making real-time adjustments as needed.


End-To-End Project

Most of the End-To-End projects that we lead are large, complicated, projects that are absolutely critical to the business. These projects are often modifications or completely new versions of the core software that the business leverages for its day to day activities. When adding up all the business requirements stakeholders and the technical resources, both internal and external, there are often hundreds of people to manage and report to.

These are the projects that only a few companies in the world can manage successfully and OSG is one of those companies. These projects require the most current technical capabilities plus the leadership skills that can only come from years and years of experience.

Engagement Step 1 - We bring in our top enterprise or solutions architects to meet with all the key stakeholders at your business. We compare the business goals of the project with the current technical capabilities and capacity. At this stage, what we are looking for are clear descriptions of deliverables and a technical team that can either be augmented to meet those deliverables in the time frame needed or the ability to build an entirely new dedicated team for this project. We are very discerning about the projects we choose to take on because they absolutely must succeed on time and on budget.

Engagement Step 2 – Once we have buy-in from all the stakeholders about how the project will be resourced we go about building the high-level project plans with our most talented people. These plans cover all aspects of the project from resourcing technical talent, detailed project plans with milestones, testing, training, launch and fine tuning. When all stakeholder’s signoff on this master strategy document we can begin the full engagement.

Engagement Step 3 – Full engagement, this is where the magic happens. When you put the best people together with the best technical plans and complete stakeholder signoff, projects run better than you’ve ever seen them run before. You will see agile and lean working as they should and your team will learn from the best. These long projects often run for over a year and have their inevitable challenges. These challenges serve to fuel the innovative skills that come with 25 years of experience. Your project will be completed on time and on budget and your team will have acquired new development skills that they will continue to use long after we're gone.


OSG has been innovating solutions to the most difficult IT challenges

for over 25 years